Products Custom Made

(Time frames are the following from sign off shop drawings)

Tool Boxes- 1-2 Weeks 

Ute Trays- 1-2 Weeks 

Custom Canopies 4-6 Weeks (Powder Coating) 

Custom Canopies 4-5 Weeks ( NO Powder Coating)  

IN STOCK ITEMS

Motops- In stock call to confirm

Gas Struts- In stock call to confirm

Fridge Slides-  In stock call to confirm

If you can't pick up in Wagga. We can freight to most locations in Australia. We use a wide range of carries, with competitive prices. Please use the contact form if you would like a freight quote, 

Our pick up location is

18 Chaston Street, Wagga Wagga NSW 2650- Office/ Showroom

 Please Note: you will not be able to selected shipping at store checkout only local pickup to process online.

Our products are warranted to the original purchaser against defects in material and/or manufacturing for the periods shown below from the date of purchase.

Product structure/material all have 2 years warranty parts and labour

Lock/Gas Strut/Hinge/Bolts all have 1 year warranty parts and labour

The Warranty will not cover products where:

•  Damage has been caused due to misuse or abuse of the product, accidents or external influences such as water and fire.

• Improper Maintenance.

• Repairs required due to normal wear and tear.

• The person or persons submitting the warranty claim are not the original purchaser.

• Repairs or alterations have been made or attempted by others.

Returns:

• Please choose carefully as we do not accept returns or refunds on our products due to them being made to order.

• If you receive a product that has a defect you must notify us in writing via email with 5 days. Please ensure you include your order number and details of the defect. Once your email has been reviewed we will contact you regarding a replacement only.

• No returns accepted on Custom Orders

1. CBC Alloy will only process customer’s order once at least 20% deposit is received. To avoid delay of delivery and misunderstanding of the order requirements, customers please ensure on-time payment and clear expression of indication.
2. If the customer wishes to cancel the order after paying deposit, the deposit will be refunded, only when the indication of cancellation was made during business hours in the same order placing day. In any other circumstances, customer will be liable for partial/ full amount deposit or even extra costs depending on the progress of the order.
3. CBC Alloy provides engineering supports (once deposit is paid) for the customer’s orders, in order to achieve the highest standard of customer satisfaction. However, it is the customer’s responsibility to ensure the designs and dimensions meet his/her requirements. CBC Alloy will not take any responsibility for any liability caused by the design which is singed-off by the customer.
4. Unless CBC Alloy agrees with customers to protect certain design patterns due to customer’s specific declarations, CBC Alloy will remain the rights to use any design patterns that have been done in previous orders.
5.  The estimation of delivery turnaround time we provided to the customers will fluctuate depending on the work load and third party service. If the delivery time is a crucial factor for you, please ensure this is written down on our invoice and let our sales consultant be aware.
6. CBC Alloy will not dispatch the finished goods to customer who hasn’t paid in full unless a specific contract was made up at the time of ordering.
7.  Please ensure the contact information you provided are accurate and updated. If you encounter situation where you haven’t heard from us after two weeks, contact our sales team member. It is the customers’ responsibility to pick up the items after receiving pickup notice from CBC Alloy within 3 weeks unless discussed prior. Any item that hasn’t been picked up during the time being will be retained, sold by CBC Alloy without notice and refund of deposit to the customer. Customer who retrieved product 3 weeks from pickup notice will be charged with product retaining fee from $50 per week.
8. For certain type of payments or purchases, CBC Alloy will require customers’ Identification proof and copies. However customer’s private information such as: contact phone, Address, full name, Driver License details, Bank account/card details etc., will not be disclosed to any third party without consent.